Suvival rights (2)

 As Thomas Hobbes observed in the 17th century, life under mob rule is solitary, poor, nasty, brutish, and short. Life on a poorly run software project is solitary, poor, nasty, brutish, and hardly ever short enough. The first step toward surviving a software project is for all parties to agree to treat one another in a civilized way. I've summarized some of the rules of civilization as they apply to software projects in the form of a "Customer's Bill of Rights." (In some cases, the project will not have a customer per se. In those cases, these rights may belong to the product manager, marketing representative, or end-user representative instead of the customer.)
States Bill of Rights. Those rights are not just "nice to have" but are essential to the operation of a representative democracy. Similarly, these software project rights do not just make a software project more enjoyable; they are required for it to work at all.



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